7 Kings of successful Customer Experience Management
Customer Experience Management: it is the practise of engaging customers into creating memories with your Brand. As experiences engrave themselves as memories, the initial infatuation customers have with a brand turns into a bond with the potential of an everlasting relationship.
In this path of synchronicity and familiarity, there are 7 things, that enlighten a brand from being product into an experience and in turn a business.
And personifying these essential elements, we present them as the 7 Kings of Customer Experience.Read more