CX Monk is a simple, effective solution to help you manage your Social Media presence and
even the social media campaigns.
CX Monk allows you to collect, respond and analyse chatter around your Facebook Pages, Instagram as well as Twitter. You can also listen to public chatter as well as competition for more insights.
The email is truly integrated with Social Listening and you can target customers based on their social media interactions via “Smart” Mailing Lists. The email footer social media shortcuts are automatically linked to your social media profiles. This provides an innovative approach in marketing.
The Contact Enrichment process also helps you identify interest and industry affinity of your contact database, enabling you to do targeted marketing.